Acceptable Use Policy
Last Updated: September 10, 2026
NovelForge AI ("we", "our", or "us") is committed to providing a safe, legal, and responsible AI content generation service. This Acceptable Use Policy ("Policy") governs all content generated, published, transmitted, or stored through our platform.
1. Scope
This Policy applies to all content forms generated or used with our service:
- Text: AI-generated text, dialogue, articles, and code
- User Input: Prompts, instructions, and creative content you submit
- Characters & World Settings: User-created fictional content
2. Content Standards & Prohibited Categories
Platform explicitly prohibits generating the following six categories of content:
- 色情 / NSFW 内容: Sexually explicit or pornographic material
- 暴力 / 血腥内容: Graphic depictions of violence or gore
- 仇恨言论: Content promoting discrimination based on race, gender, religion, nationality, etc.
- 儿童不安全内容 (CSAM): Any content sexualizing minors or exploiting children
- 深度伪造 / 冒充他人 (Deepfake): AI-synthesized audio, video, or images impersonating real individuals or intended to mislead viewers about source or authenticity
- 侵犯版权 / 商标: Content infringing on intellectual property rights or trademarks
2.1 Zero Tolerance — Immediate Action
The following content results in immediate action and may be reported to authorities:
- Child sexual exploitation content (CSAM) or any sexual content involving minors
- Content promoting or assisting terrorism, extremism, or mass violence
- Instructions for manufacturing weapons of mass destruction
- Content inciting genocide or ethnic hatred
- Non-consensual deepfake sexual content targeting real individuals
2.2 General Prohibited Activities
You MAY NOT:
- Generate illegal, defamatory, harassing, or fraudulent content
- Create or distribute deepfake content impersonating real individuals
- Generate content involving the sexualization of minors
- Create malware, phishing content, or cyberattack tools
- Infringe on third-party intellectual property or privacy rights
- Bypass or interfere with platform security features
- Resell or redistribute AI-generated content as standalone products
- Use automated systems to access our services without authorization
- Attempt to reverse engineer, decompile, or extract our AI models
- Use our services to train competing AI or machine learning models
- Massively scrape or collecting model outputs for unauthorized purposes
- Represent AI-generated content as human-created professional advice (doctors, lawyers, financial advisors)
- Pass off others' work as your own (plagiarism)
- Create accounts through automated means
- Circumvent rate limits or usage restrictions
- Use our platform for spam or unsolicited marketing
3. Content Moderation
3.1 Automated Moderation (Real-time)
All requests and generated content are scanned in real-time by safety filters:
- Input Filtering: Prompt keyword analysis, semantic understanding, and intent detection
- Output Filtering: Real-time safety assessment of generated content
- Usage Pattern Analysis: Monitoring for abnormal API usage behavior
3.2 Human Review
Auto-flagged content enters a human review queue. Reported content is manually reviewed by our trust and safety team.
3.3 Content Classification
| Level | Description | Response |
|---|---|---|
| L1 — Severe | Child safety, terrorism | Auto-block + immediate ban + report |
| L2 — High Risk | Severe violations | Remove + suspend account |
| L3 — Medium Risk | General violations | Warning + content removal |
| L4 — Low Risk | Minor violations | Warning + require modification |
4. Reporting Violations
4.1 When to Report
- Content that violates this Policy
- Content involving child safety or terrorism
- AI impersonation or infringement of your rights
4.2 Reporting Principles
- Confidentiality: Reporter identity is strictly protected
- Neutrality: All reports undergo independent, objective review
- Anti-abuse: Malicious or false reports will be recorded and handled
5. Reporting Channels
- Email: report@novelforge.ai (dedicated violation reporting)
- Support: support@novelforge.ai
- In-app: Use the report button on content
6. Response Timeline
| Violation Type | Initial Response | Resolution |
|---|---|---|
| L1 Severe | Within 2 hours | Within 24 hours |
| L2 High Risk | Within 24 hours | Within 3 business days |
| L3 Medium Risk | Within 3 business days | Within 7 business days |
| L4 Low Risk | Within 5 business days | Within 15 business days |
7. Enforcement Actions
Violations may result in:
| Action | Measure | Applied When |
|---|---|---|
| 1. Content Warning | Written warning, require deletion/modification | First minor violation |
| 2. Content Removal | Remove violating content | Confirmed L3-L4 |
| 3. Feature Limitation | Reduced API limits or model access | Multiple minor or single L3 |
| 4. Account Suspension | Temporary suspension pending review | L2 or cumulative violations |
| 5. Permanent Ban | Permanent termination of access | L1 or multiple L2 |
| 6. Legal Action | Report to law enforcement, cooperate with investigation | Suspected illegal L1 |
8. Appeals
If you disagree with an enforcement action, you may submit an appeal within 10 business days of receiving the notification:
- Appeal Email: appeal@novelforge.ai
- Review Process: Independent reviewer not involved in the original decision
- Response Time: Within 10 business days
9. AI Output Disclosure
Content generated by NovelForge AI is AI-produced content. You are responsible for reviewing and verifying outputs before relying on them for any purpose.
10. Contact
For questions about this policy:
- Content Safety: safety@novelforge.ai
- General Support: support@novelforge.ai